Small Business Help – why cash flow is important

In our last blog we looked at what is meant by cash flow. Here we have some reasons why cash flow is important to your small business.

Small Business Help – Why Cashflow is important

Cash flow enables you, the business owner, to plan for those times when sales are not steady. Building up a sufficient flow of cash to ensure your business is able to account for times of the month that expenses are higher than others can take time.

The interesting thing about cash flow is that we tend to not pay attention to it until suddenly we are behind on all payments and don’t know when the next sale will happen to cover the debts. [Read more…]

What is Good Customer Service? It starts with treating your staff well

Good customer service, here’s further proof that in business is business and people are people all around the world. The issues that you face are the same for millions of other small business owners. One effective way of differentiating your business from the others is good customer service.

Good Customer Service starts with treating your staff well

So many businesses rely on the customer’s being vocal about their dissatisfaction to rate their service that they are missing the big picture. It’s not about reacting to those who complain — it’s about having the best customer service you can, all the time. [Read more…]