Small Business – Free Business Website

Yes it’s a true, a quality website developer company offering free websites for businesses. The only costs are a hosting charge ( to have the website hosted on a server so that it is accessible by customers 24/7) There are ,depending on your requirements, different options on the type of websites they can create. From simple informational blog sites to fill e-commerce sites there will be something that would suit your business needs. The following was reported in the SFGATE

Free websites are a highly sought after commodity for small businesses that are hurting for cash. That is the primary reason why FreeCustomWebsite.com has developed and launched a business model that takes the words “free” and “custom”, and marries them. Greg Trimble, FreeCustomWebsite.com CEO believes that “the web design landscape is about to change. There are to many do-it-yourself web design companies that have cumbersome software that ultimately results in a template looking website with a bunch of advertisements all over them”. Trimble feels that a business owner that had the opportunity to receive a custom website that was built by creative design professionals would constitute what he calls a, “no brainer”.

 

After exactly one year of beta testing FreeCustomWebsite.com, the company is poised to bring the concept into the light. They boast of providing world class customer support and high quality custom websites with no hidden design costs. They charge a standard web hosting fee of $19.95, which is a charge that people can expect unless they are provisioning and hosting a web server on their own. The company is also developing productivity enhancing “modules” for any and every industry they can think of.

Each free custom website that is produced is built from scratch, professionally designed, and search engine optimized. “It doesn’t get much better than logging on to your computer or calling one of our customer support representatives and requesting a certain look and feel, and then leaving it up to a designer to come up with a phenomenal design. It is a thousand dollar service that is offered for free.”

Often as small business owners we try to do everything ourselves to save costs. However, with this deal we save on the anguish and still get a professional product that costs next to nothing. Our valuable time is often better served in other areas so this is a win/win.

Check out FreeCustomWebsite.Com to review the portfolio of impressive work.

note: I am an affiliate of freecustomwebsite and you can be one too

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Small Business Help – Free Marketing Tools

I love the tips on low and no cost marketing  tools for small business presented in this video from TLC great info and easy to implement.

I would love to hear any mores tips that you have to share 🙂

Small Business – basic advice on exporting

Basic advice on exporting for small businesses

small business - exporting adviceIn our last post we saw how small businesses are thinking globally. In an effort to grow and find new customers many small businesses are now exporting their goods and services overseas. But what are some of the risks & issues that should be considered before deciding to export. The below looks at issues  in exporting goods.

Payments:

How are you going to receive payment? Are you willing to risk taking Credit Card details over the phone or internet. Is your store e-commerce compliant. What happens if a credit card transaction is later reversed due to fraud or dispute? Is Pay-pal guaranteed?

To make sure you are not going to have issues with payments you must contact your current provider and discuss the risks and issues. Find out what their requirements are in terms of checking  credit card details. How can  the risks be reduced so that the credit card company will bear any losses due to fraud. When purchasing items from the States ( I’m in New Zealand) we had had to provide a credit card statement with the address showing as the same address to where the goods are being despatched too. This is extra to the CVV number & lessens any issues if something goes wrong.

Currency /Exchange Rates:

What currency will you be accepting payment in. Are you only going to show prices in your local currency and perhaps give the customer converted amount as a guide. The safest option for you  is to only show your local currency as you do not carry any foreign exchange risk. If you give a guide on the overseas currency, check the exchange rate daily as slight movements can mean a lot to a prospective customer.

Delivery Risks:

Are you going to use only a ‘track & trace’ system so that it can be proved that the goods have been delivered to the correct place. What is the level of your carriers insurance? Do you have to pay for extra cover and are you going to wear this cost or include it in the freight charges paid  by the customer. Have you advised the customer on the correct freight costs that will be charged” This can be quite an issue. If you expect the costs to be $25-00 but are actually $30-00 you may have to pay the extra out of your profit as the customer is unlikely to accept a further charge.

Import Documentation:

When exporting overseas there must be sufficient documentation for the importing government authorities to assess whether the goods are able to be imported into the country or not. Also what the Value is in  your (sellers) currency ($). Consider items such as foodstuffs or seeds. These could be stopped at point of entry by agricultural departments. If this does happen, is it your problem? I would suggest a statement to the customer prior to purchasing that they are responsible if the goods are stopped at customs. Dangerous goods require extra special care, contact your local freight provider for detailed information.

Import Duties:

Many countries require payment of import duties, GST (Goods & Services Tax), VAT etc., if the value of goods are over a certain level. Make sure that the customer understands that there may be local taxes and duties which are required by law at the customers expense. The  goods will not be released  by the customers local authorities untill the taxes etc have been paid in full.

Warranties:

Are any warranties on the goods able to be preserved when they have been sent overseas? Check with your supplier & add a ‘T &C On Sale’ in regards to warranties or guarantees.

 

This is just a basic run down of some of the issues to be aware of when exporting goods to customers overseas. It’s not a complete list. Use as a guide of where to start in considering whether or not to export.

All the best with your endeavours.

UPDATE: For an opinion on using exporting for small business growth check out this post

 

 

Small Businesses – next step exporting?

Is the next step exporting for your small business? If you think this could be an option read on….

According to the survey, 64 percent of small businesses doing business overseas experienced a positive return withinsmall business -  exporting advice two years. Additionally, 34 percent did not have to wait that long, as they reported a positive return within six months of initiating business overseas. Despite the current world economic climate, almost half of small businesses, 49 percent, want to double their exports in the next three years.

“With 95 percent of the world’s consumers located beyond U.S. borders, it’s clear that the path to economic growth is through opening new markets for United States businesses,” said Dan Brutto, president of UPS International. “This survey tells me that all of us in a leadership position need to step up our efforts to support and educate small-business owners, in particular, on the potential of markets outside the United States.”

Figuring largely behind the success for small businesses going global is that, in accordance with the United States National Export Initiative, exports are projected to go from $1.57 trillion in 2009 to $3.14 trillion in 2015. This projected increase reflects the elimination of trade barriers and increased access to export financing.

Not all countries, however, are welcoming to small businesses. Over the past 10 years, businesses have been most successful exporting to Canada, Mexico, the United Kingdom and Australia, all of whom have trade agreements with the United States. However, in countries where there are no trade agreements in place, such as Brazil, Russia, India and China, businesses have not had as much success. In fact, 62 percent of small business exporters said they had little success in these countries.

According to the survey, the main reasons companies avoid going overseas for business are the current economic climate and an unfamiliarity with how to go global. For those businesses in the dark about how to go global, the solution is simple, according to Laurel Delany, owner of small-business-consulting firm Global Tradesouce Ltd.

“While it might seem counterintuitive for small businesses to expand internationally, with the economic challenges in the United States, now is the time for calculated risk. By connecting with companies that have already been successful exporting, companies new to the process can realize the benefits of engaging in global trade a lot faster,” said Delaney. “The simplest way for small businesses to find a successful exporting lead is good old-fashioned word-of-mouth, coupled with a great company website.”

The information in this survey was taken from over-1,000 small-business owners

Our next post will deal with some simple advice to take into consideration.

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Small Business Start Up – Passion and skills required for success

New Buiness start up - your skills are one bit of the donut

Use your skills as one part of the business skill set

Wanting to start up your own small business? Having a passion is a must.. Then there are skills. Yes you do need skills, but not in all areas on business. In fact the skills need not be financial or administrative or sales. But you do need something that will help your business succeed. Something that your can transfer into the business environment.

In this case study the owners of a new bagel business used skill that were complementary to succeed.

Metro Bagels was built to fill a local need. Garling and co-owner Jeff Dale, who are longtime friends, were talking one day when the idea of opening a bagel shop was brought up.

“We were hanging out, trying to figure out what to do to support our families,” Garling said. “Jeff had been baking bagels for a fundraiser at our kids’ school, and we thought, ‘How about a bagel shop?’”

Garling and Dale began by taking their business to the area farmers’ markets to see if there was any demand. And there certainly was.

Garling credits their teamwork when he talks about their success this year.

“Jeff has a graphic arts and marketing background, plus his baking skills. And I have a background in running businesses,” Garling said. “That’s the key to our success. Things are going well. We love this location and business is growing.”

If you are considering starting a small business, think about what skills you have that could be used in your enterprise. The skills could be drawn from what you are doing in paid employment or a hobby. The important thing is to have a passion to succeed. In saying that, also make sure there is a demand for your product/service as well as getting profession advice. Your local small business bureau can help with low or no cost solutions.

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Small Business – A warning Cyber Criminals on the rise

If you have a bricks and mortar store you will be very aware of the need to stay one step ahead on shop lifters. Well there is another threat to your small business. Also you need to have systems in place to counteract Cyber Criminals as reporterd here:

Cyber crooks will target small businesses, social media attacks will be more common, and mobile security threats will reach an all-time high in 2012.

So says The Cyber Security and Information Assurance Division of Kroll Inc., which released its annual security forecast, highlighting key areas of risk and trends that will impact how organizations and governments combat and respond to cyber threats.

“The events of 2011 suggest that the cyber security

Guard against cyber criminals

Guard against cyber criminals

landscape will find public and private organizations are still on unsteady footing,” said Karen Schuler, practice leader of the Cyber Security and Information Assurance Division. “Traditional pain points for organizations including mobile technologies, incident response and regulatory requirements will intensify as new and developing challenges surface in 2012.”

“We frequently see organizations with protective measures based on the assumption that they are not a target,” said Alan Brill, senior managing director of the Cyber Security and Information Assurance Division. “Yet 2011 taught us that no one is exempt from attack. Companies need to take a strategic and aggressive approach to cyber security. Ignoring a problem is no guarantee that the problem will ignore you.”

Please seek professional advice to guard against any security lapses you might have.

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SMALL BUSINESS Create your own niche

In order to beat the big boys and online businesses a small business must have or create their own niche. Your business has to be better than the others. This can be achieved by quality differences, service, price, product selection, uniqueness, convenience or a mixture. There has to be something that will mean your existing customers will come back to you, and recommend your business to others.

This extract from the article (below), well it’s more of an advertorial by Molly Mosher really rang some bells.

Wendy and Jean-Noel Mignot’s La Vie Est Belle gallery opened in Seaside in 2008. The small family business showcases the signature pearl and leather jewelry, which has become indicative of life along 30A.

“Their one-of-a-kind jewelry became a trademark of Seaside, a ‘tracking device’ as Wendy calls it,” according to the artisan’s website. “If you are wearing pearls and leather, you’ve been to Seaside.”

Here the business has built a brand, or trademark ( not in the legal sense) that people recognise and immediately associate with where the product came from. This must be the ultimate in brand awareness for the store. The power of this is huge. After all, the best & cheapest advertising of all is referrals and recommendations from existing customers.

You could argue that if they knew about the product they must have already been an existing customer . Not necessarly. Some marketing experts advise that it can take 7 key contact points before a customer will take action and buy. So this could be the day that makes the difference between knowing about a brand or product and actually seeking out & purchasing.

I also like the wording ‘ tracking device’. It brings to mind the visual of tracking devices built

Find your Niche & use as a tracking device

Find your Niche & use as a tracking device

into phones, computers, tablets, navmans and the like. How we want our brand/ product/ service to behave and look in the market place, to act like a beacon. If only there as an actual device that could force them into the store.

The importance, im my opinion, is a point of difference, a niche, something that set syour business apart from the others.

I would love to hear if you have any examples of this that you would like to share with us

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Content Marketing for Small Business – What is that?

When I first read the article,which is extracted below, I thought What, what on earth is this now? Content Marketing for small business what? My head was spinning ( luckily it didn’t come off). Now I’m more of a numbers person, so all this words stuff is hard for me to take in. I had to, again, consult trusty wikipedia :-

Content marketing is an umbrella term encompassing all marketing formats that involve the creation or sharing of content for the purpose of engaging current and potential consumer bases. Content marketing subscribes to the notion that delivering high-quality, relevant and valuable information to prospects and customers drives profitable consumer action. Content marketing has benefits in terms of retaining reader attention and improving brand loyalty.[1]  source [Read more…]

Small Business – the bad side of smartphone technology

There are so many opportunties today for small businesses to embrace the internet and what it provides. However there is a bad side to this technology. Smartphone apps are freely available to compare prices on Amzon to those in your bricks and mortar store. The customer can then order, at home or on their mobile the same item at a cheaper price.

When small business is already struggling how is this going to further effect the viability of the stores. It’s not only the fact that they can find it cheaper. What if you are in a retail business who provides full service. After spending 20 mins to a hour selling, instructing ( e.g. whiteware) and sometimes fitting a product (e.g. clothes, shoes) the customer can say thanks I’ll be back tomorrow. This is often code for…..I’ll look up online now that I know what I want down to the smallest spec and search online.

It’s true that competition is good, often we are competing with other retailers on price & service. Mostly, this is when there is a level playing field. This is not the case with Amazons new app that rewards customers with disocunts. Here is an extract from an aritice found on ecreditdaily.com.

Customers who download Amazon’s app and enable the location feature will see the 5 percent discount, or as much as $5 off, on as many as three qualifying products, including electronics, toys, music, sporting goods and DVDs, the company said in a statement this week.

The discount app has added fuel to the Seattle-based online giant’s already mounting opposition from business groups targeting Amazon’s de facto exemption from paying state taxes.

Current proposed legislation, the Marketplace Fairness Act, would overhaul the current system in which taxes only need to be collected from consumers if a retailer has a physical location within the state. It would give states the authority to collect sales taxes on online retailers.

“Amazon’s aggressive promotion of its Price Check App shows the lengths they are willing to go to exploit this tax loophole, and is a stark reminder of why Congress needs to act to protect retailers on Main Street,” said Katherine Lugar, executive vice president of public affairs for the Retail Industry Leaders Association. “A failure to act is an implicit endorsement of a subsidy of Amazon, a subsidy that distorts the free market and puts jobs on Main Street at risk.”

The proposed legislation is not exactly friendly to small businesses with an online presence.

Small business advocates argue that the proposed e-commerce law’s $500,000-revenue exemption is simply too low. And they say the law would amount to an accounting nightmare, requiring entrepreneurs and small business owners to collect and remit sales tax to every state where a customer resides.

The above is based on a US example, however retailers and others around the world are having the same issues. Exchange rates go up and down. Sometimes this means that consumers look to the internet with a better price, even taking into account delivery and other costs. These overseas providers do not to account for local sales taxes such as VAT, GST or Income Taxes. The playing field is not level and will continue to be this way. Small businesses will have to adapt to survive….. How is your business coping?

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Small Business – Help with Protecting Intellectual Property

Protecting the intellectual property is a must for any business. Even small businesses should be aware of the issues that could they face if their intellectual property was used by other organisations and/or individuals.

Wikipedia defines Intellectual property (IP)…

is a term referring to a number of distinct types of creations of the mind for which a set of exclusive rights are recognized—and the corresponding fields of law.[1] Under intellectual property law, owners are granted certain exclusive rights to a variety of intangible assets, such as musical, literary, and artistic works; discoveries and inventions; and words, phrases, symbols, and designs. Common types of intellectual property rights include copyrights, trademarks, patents, industrial design rights and trade secrets in some jurisdictions.

So in this age of brand awareness that will (hopefully) have customers knocking on our doors, we need to protect ourselves. Our brand consists of logos, colours, images, business name etc. which has cost us a lot to procure and develop both in time and money. It makes sense to protect ourselves (businesses) from those that might want to take advantage of all our hard work.

In the UK Marcus Leach has reported on some new measures that the (UK) government will introduce to help small and medium sized businesses. This is part of the Innovation and Research Strategy for Growth.

Actions include –

A new online business advisor training tool that will give advisors the skills and information they need to help businesses protect the value of their intellectual property.

– An online register of advisors to help businesses find the right advisor for them quickly and easily.

– Consulting businesses, business advisors and IP specialists about how lower cost IP legal and commercial advice can be provided.

– Offering free intellectual property audits to businesses through routes such as the Technology Strategy Board.

As stated this is a UK scheme, however there may be a comparable scheme in your part of the world. Protecting IP is a complicated business and experts need to be consulted and used. This can be costly, however the alternative i.e. the loss of your brand or income could be worse. Often overlooked here, is succession planning or your exit strategy from your business. Surely your business will be worth more if IP protection is in place and working.

Check out with your local Small Business Bureau or local business agency if there is any financial or other help available to you and your small business.

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