Forget flash mobs, nows there’s cash mobs helping small businesses

It’s fun and it’s helping small businesses and building communities. Known as cash mobs, these facebook & other social media run groups, pick a business, arrive as a mob & spend cash. They are cash mobs helping small businesses.

Cash Mobs Helping Small Businesses

As reported in the Huffington post:

…..target one location bringing as many people to one site as possible but other cities have taken a different approach. “There is no science to it and there are also no hard and fast rules,” he explains.

He told the group gathered in Cleveland that he only has three rules or goals as he explains them: “You have to spend at least $20, meet three people you never met before and have fun.” more here

 

And further from fosters.com

The first known Cash Mob in the country, according to a blog by the organizer of the Ohio initiative Andrew Samtoy, was first gathered in Buffalo, N.Y. just last summer. Since then, cash mobs have been sprouting up across the United States and other countries around the world as a way to provide economic stimulus to small businesses. more here

 

And even more from KSL.com in Utah

Saturday, Janet and Chris Hawkins, owners of Russo’s New York Style Pizza in St. George, were surprised by a cash mob at their pizza joint.

“We found out maybe about 30 minutes (before),” Chris Hawkins said. “That was about it. So we were scrambling.”

Dan Deceuster was the organizer of Saturday’s cash mob. He had seen it done in other parts of the country, so he set up a website and a Facebook page, taking suggestions for local businesses to support. The date, he decided, would coincide with the day dubbed “International Cash Mob Day.”

“The goal is spend money at a local business, try to all show up at the same time and have a big impact that way,” Deceuster said. more here


A big thumbs up to whomever started this fun way of meeting people and supporting small businesses. Fantastic – cash mobs helping small businesses, I love it!

Good customer service skills – free lessons from life

Do you need an example of good customer service skills that you can use to turn a customer service situation around. We can use many lessons from our real life experiences. Here’s one I came across from an article by Gayle Beck showing how good customer service skills can be done.

Here’s good customer service skills in action

First of all, he says when he comes on the line, I need to

good customer service skills

say I’m really sorry about this inconvenience. No, it isn’t an inconvenience, he continues, it’s a downright hassle, making you leave work to go to your bank for something as trivial as this. [Read more…]