Small Business Customer Service Skills

With many forms of Social Media used as a cost effective method of communicating with customers, many Small Business Customer Service Skills need to be reviewed. Please read this timely advice on small business customer service skills as the importance of the maintaining the customer/business relationship in terms of social media is more important than ever. [Read more…]

Small Business Help – Advice on Start Ups

When starting or growing a small business listening to those who have walked the path before us is always useful. Check out following video from Shannon Wilburn, co-founder of Just Between Friends.

 

The most important things from this video for me, and it will be different for you, was to seek and accept from  others, as well as keep up with the latest legislative requirements.  Join an association (e.g.  Retailers Association) for your industry or location ( such as Chamber of Commerce) that will keep you up to date with new and amendments to the laws in your state/ country. The cost of not keeping up with changes could be devastating for you small business.

source:National Federation of Independent Business